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About Us
Reny Martan are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at web@renymartan.co.uk.
Our Contact details:
Reny Martan
4 Meadows Drive Staveley Chesterfield S43 3LH United Kingdom
Phone: 01246 477774
Fax:
Email: web@renymartan.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our online boutique, and click on any items that you wish to try and put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. Remember, you can change or cancel your order at the "checkout". We do not charge your account until the goods are sent to you.
We accept most debit cards and Visa and Mastercard. You may send your card information via phone, fax or by post if you do not want to enter details online.
Shipping And Handling
Delivery Prices (UK mainland including VAT)
Order value up to £100
Order Value over £100
Standard Delivery (5 - 7 days)
£2.49
Free
Express Delivery (2 days)
£5.49
£2.49
Prices for delivery are based on delivery to UK mainland. For other destinations please telephone 01246 477774 or email us at web@renymartan.co.uk
Delivery Schedule
We will advise you of the expected delivery schedule once your order has been received. We will not charge you for any goods until they have been despatched.
Back Orders
We will advise you of expected delivery. You will always be emailed with the option to cancel your order if you would rather not wait. We will not charge you for your goods until they have been despatched to you.
Tax Charges
For orders made from the UK or the European Union, 15% VAT is already included. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
For your security, credit card details are taken on the secure (SSL) section of our website as denoted by the padlock sign on your browser. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. Unless specially made to order, all of our products come with a 30 day no quibble guarantee.
Reaching Us
If you need to reach us, please email us on web@renymartan.co.uk, alternatively, you can call on 01246 477774 (International +44 01246 477774) or fax us on or write to us at 4 Meadows Drive Staveley Chesterfield S43 3LH United Kingdom
Privacy Policy
Reny Martan do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Reny Martan complies with the Consumer Protection (Distance Selling) Regulations 2000. If you wish to return any goods, please contact us on 01246 477774 to obtain a returns number.
